Special Offer: Free shipping on orders over ₦50,000

Customer Support

We're here to help you 24/7. Find answers or get in touch with our expert team.

Phone Support

Immediate assistance

Email Support

Detailed responses

Live Chat

Instant help

System status

All core services are operating normally.

  • Server: Online
  • Database: Connected
  • Version: 1.0.0
  • Uptime: 24 days

Technical support

Having trouble with a device, connectivity, or performance? Start with our troubleshooting guides or chat with a specialist.

Get In Touch

Phone Support

Speak directly with our customer service team

+234-8020-577067

Mon-Fri: 9AM-7PM, Sat: 10AM-4PM
Response: Immediate

Email Support

Send us detailed questions and get thorough responses

support@lightwaynigeria.com.ng

24/7
Response: Within 6 hours

Live Chat

Get instant help with our chat support

Available on website

Mon-Fri: 9AM-7PM
Response: Within 2 minutes

WhatsApp

Chat with us on WhatsApp for quick assistance

+234-8020-577067

Mon-Fri: 9AM-7PM
Response: Within 5 minutes

Frequently Asked Questions

Quick Help

Track Your Order

Get real-time updates on your order status

Return an Item

Start a return or exchange request

Update Account

Manage your profile and preferences

Payment Issues

Resolve payment and billing questions

Shipping Info

View shipping rates and delivery times

Product Questions

Get help with product information

What Customers Say About Our Support

"Outstanding customer service! They resolved my shipping issue within minutes. Very professional and helpful team."

Adunni Okafor

2 days ago

"The live chat support is excellent. Got immediate help with my order modification. Highly recommend their service."

Emeka Nwosu

1 week ago

"Called customer service and they were so patient and understanding. Fixed my payment issue quickly. Great experience!"

Fatima Hassan

2 weeks ago